No internet

[damian24]

Internet cut 12.47 for short time. Of course service checker couldn't find fault

[caesarome]

@damian24 

Is it back and working now ?

The checker is a bit on the slow side picking up an external issues.

[Daniel0210]

@damian24 
Whenever this happens, even if you’ve already tried it, use this link to check to see if there are any broadband issues or outages nearby ~ (it doesn’t necessarily disclose a problem immediately and it can take an hour+ to update so perhaps try it again later).
https://www.sky.com/servicechecker
This should determine if there's an identified fault, perhaps affecting multiple households.

If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is okay click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re then still having problems you may need to contact Sky to report it. The easiest way is to dial 150 free from your Sky Talk landline if it’s still working.