No internet

[pks76]

Broadband not working

[Sp45]

Ive got the same just red light on the hub but app says everything is working fine 

[Dlouise1996]

I am having the same issue saying my connection has dropped 

[J1800]

I have the same issue 

[Sp45]

Ive tried all the stuff they say to do but the hub just has a red light and says connected without Internet on my phone but the app says everything is fine 

[Asturman]

My internet is down too. I have had this issue before and someone on here told me it could be Sky doing maintenance. I wish however they either let us know in advanced, or have it somewhere on the places we are told to check if that is the case.

[Sp45]

If thats the case they should let us know in advance but it would be nice if the app would say something too as it just keeps saying that everything is fine right now and the hub is working when it clearly isn't 

[Danyka]

I'm having exactly the same issue. Lights are red on the router, phone says WiFi without Internet and yet the app says everything is fine. Wondering if it's maintenance or something but it's not telling me if it is.

[ML14]

Ours neither but checked in app says everything is fine!

[J3BL]

No WiFi although checks say all is OK. 

The router is showing 2 green and one orange light. 

No devices can connect to wifi

[Jill01]

I have followed all troubleshooting routes and all my devices in my home are not connected to my hub. My hub has a green light for power. Amber light for internet. Green light for WiFi and no light for voice? 

[Kay145]

For me on my router i have green tick for power and wifi, internet however is orange

[AUEM]

Anyone in NR# by any chance? Mines flashing green with no connection 

[Kay145]

yep i have same issue need this fixed asap

[Jill01]

Has anyone helped at all?