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Discussion topic: No internet

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Avatar for JPMcL1
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This message was authored by: JPMcL1

Message posted on ‎26 Sep 2024 07:11 AM

No internet

No devices , phones connecting to broadband. 

Ran test and says it's all OK.

How do I resolve ? 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎26 Sep 2024 07:59 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@JPMcL1 look at the lights on your hub and follow this troubleshooter https://www.sky.com/help/articles/hub-lights-explained-start as that will help diagnose the issue for you.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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