@STwithSky if only 0.1% of the 6 million Sky Broadband customers have lost connection that is 6,000 people so the answer to your question is yes but that can be for totally unconnected reasons.
Have Sky told you if it is an area wide issue or a fault in your line? Area issues are often complex and can take weeks to sought. Waiting weeks for an engineer is sort a single line is unusual but still possible.
However youbshould becdue compensation if your sefvicechas been down for more than 2 working days from when you reported the issue with a few caveats see Customer Auto-Compensation | Sky Help | Sky.com
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
