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Discussion topic: No internet

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This message was authored by: Matt182

Message posted on ‎24 Sep 2024 07:25 AM

No internet

Hi I've not had Internet for at least 3 hours. I've tried switching on and off, and wps button but no joy. Please can someone help? 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎24 Sep 2024 08:04 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Matt182 what do the leds on the hub show see this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Matt182

Message posted on ‎24 Sep 2024 08:33 AM

Re: No internet

It's white.

I have followed all the troubleshooting and it says its connected to the house but it won't connect to tv or phone.

 

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