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Discussion topic: Broadband not working
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This message was authored by: Ian200
Message posted on 24 Sep 2024 08:03 AM
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Broadband not working
Hi there My broadband is visible but not connecting
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Sep 2024 08:31 AM
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Re: Broadband not working
@Ian200 If what you mean is your hub looks like its connected but your devices cannot see tgecwifi network its a common issue this morning. The fix for the white hub is to do a factory reset. Press and hold in the wps button on the right edge of the hub for up to 30 seconds releasing it when the led on the front starts flashing rapidly green. Once restarted the hub should be back to normal.
If younmean something else plase postcagain.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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