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Discussion topic: No internet

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Mr_and_Mrs_M
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This message was authored by Mr_and_Mrs_M This message was authored by: Mr_and_Mrs_M

No internet

‎31 Jul 2024 04:58 AM

Still no Internet. Orange in device but when checked, it says all looks good. Anyone still having same concerns?
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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: No internet

‎31 Jul 2024 07:33 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mr_and_Mrs_M loss of connection overnight are normally caused by network mantenace. The intial test does not pick up line drops for a period but if you click to test your broadband you may learn more as the should tell you if Sky are aware of an outage affecting your line. If it doesn't and your service is still down at 8am call Sky to report the fault.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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