No internet

[Mirflass]

My sky glass TV can connect to the router but there is no internet connection. The test says everything fine but my router doesn't have 4 green lights

[Greenfingers001]

Hi there @Mirflass , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Mirflass . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks