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Discussion topic: Why did my broadband start being erratic ?

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This message was authored by: MA1023

Why did my broadband start being erratic ?

My braodband has worked fine for over a yearm, but now it is very flaky.

I work from home, and I have several computers.

Some work with Sky braodband, and some stop working 

I have tried resetting things.

i have tried a broadband check, and it is says "all is good" whilst the computer in front of me says no access to the internet

 

Even my Sky Q box can no longer access my sky braodband box, and they are about 10 feet away

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This message was authored by: GD1

Re: Why did my broadband start being erratic ?

Posted by a Superuser, not a Sky employee. Find out more

@MA1023   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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