Discussion topic: No internet connection

This message was authored by Marie502 This message was authored by: Marie502

No internet connection

We have no internet. We have turned router on and off and pressed the side button. We have gone on the home page and gone to settings and it's still showing no internet connection. We gave pressed the button on Q box and turned off at the wall and still nothing I have spoken to someone from sky who said he would take a look but the cut me off....please help!

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This message was authored by Chrisee This message was authored by: Chrisee

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Marie502 doubtvthey cut you off intentionally. To  save you calling Sky again I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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