Discussion topic: No internet connection
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Message posted on 28 Oct 2024 03:48 PM
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No internet connection
All tests completed and rebooted Still Have no internet connection shown on screen of sky Q box
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Message posted on 28 Oct 2024 03:55 PM
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Re: No internet connection
@Geoffrey+Powell are your other devices connecting? If they arent and the leds on your Sky hub show it has lost connection (see https://www.sky.com/help/articles/hub-lights-explained-start ) then call Sky if the online connection test is not indicating tgey are already aware of a fault in your area.
If it is only your Sky Q box thst has lost connection go inti its network settings and follow the instructions there BUT if its a Q mini box and you have a white Sky Hub makecsurecyou try to link it to another Q box not to the hub itself.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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