@Nolly95 inevitably with 6 million Sky Broadband customers a small percentage will have issues but the cause of their issues may well be different. Assuming you would like help in solving your issues it would help,if you would explain the symptoms you get.Firstly is the speed to your hub as measured bybthe service checker in the My Sky app what you expect? If you click on the Broadband link you will see the history and the guranteed speed for your line, if the line is running slowly it should offer more help.
If the speed to the hub is normal it implies the issue is the connection between your devices and the hub. The best connection especially for work use is by Ethernet cables but assuming you are using WiFi the distance you are from the hub and what lies between the 2 becomes important. If you live in a homecwith multiple floors or one with traditional solid walls it is likely thst a single wifi source wont give decent speeds in every room. Sky will sell you an add-on which can give you up to 3 wifinextenders see https://www.sky.com/help/articles/sky-wifi-max or you can buy your own wifi set up if you prefer.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
