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Discussion topic: No internet after open reach visit

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This message was authored by SWFC+Karl This message was authored by: SWFC+Karl

No internet after open reach visit

Hi, today I had open reach come to my property while I was out to install a grey box to the house, I'm upgrading from Sky broadband super fast to Sky full fibre which goes live on Friday but since the engineers visit I don't have any internet at all, is this normal ? Thanks