@MikeT58 if the leds on the hub show the connection is down (see https://www.sky.com/help/articles/hub-lights-explained-start) run the online test by clicking on the broadband test option what you are seeing intially is actest which could have been run some hours ago. Thst test will tell you Sky are aware of a fault affecting your line. If it doesnt call them and report the issue.
If the LEDs tell you the hub is connected work through the above trouble shooter.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
