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Discussion topic: My ONT now has a solid red light. The service checker states there’s no issues in my area but this o

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This message was authored by bally01 This message was authored by: bally01

My ONT now has a solid red light. The service checker states there’s no issues in my area but this o

Hi,

My ONT has a solid red light today, I've reset but it's still the same. I know this is an external fault but the service checker states no issues in my area. Absolutely useless, I work from home and I've got nothing working since 5am

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: My ONT now has a solid red light. The service checker states there’s no issues in my area but th

Posted by a Superuser, not a Sky employee. Find out more

Hi @bally01 

I've escalated your post to Sky, look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: My ONT now has a solid red light. The service checker states there’s no issues in my area but...

Posted by a Sky employee

Thanks for escalating this. We’ve sent bally01 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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