No broadband

[Thomas1231]

Cancelled broadband the  re added it an it's stopped working anybody know why ?? 

[Chrisee]

@Thomas1231 the order to cancel the srrvice was sent to Openreach to fulfil and it was probably too late to stop that being carried out. 

[Daniel0210]

---

@Thomas1231 wrote:

Cancelled broadband the  re added it an it's stopped working anybody know why ?? 

---

@Thomas1231 

So are you saying you cancelled your broadband subscription and then you contacted Sky and cancelled the cancellation? If so, how much time between the two events? 

[Thomas1231]

What can I do now to get it back ?? 

[Thomas1231]

It was about 15 minutes apart 

[Daniel0210]

@Thomas1231 

As @Chrisee has stated the cancellation was almost certainly sent to Openreach immediately but you should have still had a 14 day notice period.

[Chrisee]

@Thomas1231 you nedd to call Sky who will place a new order. Its a pain given Openreach often take an age to do anything you want but seem to act in seconds when you want tonstop,something.