Discussion topic: Internet not working
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Message posted on 22 Feb 2025 08:22 PM
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Internet not working
Hi there, we have no internet at all
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Message posted on 22 Feb 2025 08:31 PM
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Re: Internet not working
@Abby1907 wrote:Hi there, we have no internet at all
@Abby1907 To begin with try checking if there are any outages in your area using following link.
https://www.sky.com/servicechecker
If this shows no issues you could try running the line test at the following link.
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
Message posted on 22 Feb 2025 08:31 PM
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Re: Internet not working
Same here
Message posted on 22 Feb 2025 08:34 PM
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Re: Internet not working
Try the advice in the post immediately above yours.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 22 Feb 2025 09:21 PM
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Re: Internet not working
Same had no Internet since 3.50pm today it is terrible, got no tv and not Internet
Message posted on 23 Feb 2025 08:20 AM
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Re: Internet not working
@Carlyhud use the steps explained in the earlier post in the thred.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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