No broadband

[J_1991_G]

Got 2 orange lights on my hub and internet is available but no connection, a few people have said they are having the same issue within the sa72 area

[Matyp]

Same over in SA69

[SkyuserChris]

Orange light, same in SA62

[clandy69]

Same at SA66!!

[Matyp]

Always makes me laugh that there is never an issue when you test your internet etc. when clearly there is.

[Chrisee]

@Matyp if you look under the results in the app you will see when the test was last run. However if you click to run the full test it will show you if Sky are aware of an issue affecting your line now. 

[DD-212]

Hub is green amber green amber

Been off since yesterday

Tried restarting twice to no avail

[cookiemonsteruk]

@DD-212 

Where are you. A few posts this morning from Swansea area

Try the service checker in your my sky app using 4g/5g mobile data

[Matyp]

#Chrisee, as if by magic you reply? Not an employee? 🤔🤔

[Ahmer1]

Same in SA61 no internet and teo orange light

[DD-212]

In Pembrokeshire so west of Swansea area. 

I've tried the service checker, doesn't work. If I put WiFi connection off. It says alls ok. 

No toubleshooter coming up either

[cookiemonsteruk]

@DD-212 

Are you using mobile data.?

[DD-212]

I did after it wouldn't work, to try to access sky to troibleshoot

[cookiemonsteruk]

@DD-212 

You would need to ontact sky  per the link below or we can escalate

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

[Ellie0001]

At exactly 12am this morning our internet went off. Green Amber Green have rebooted a number of times clearly an issue as neibours have same issue. But nothing flagged up on sky.