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Discussion topic: I need to book an engineer I don't have any where to plug in my router in my new house

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This message was authored by: Shellmcl

I need to book an engineer I don't have any where to plug in my router in my new house

I don't have any were to plug my router in in my new house , I can't find how to book the engineer to come My sky broadband has been active for a month but I only moved in on Friday But there is no phone line box to plug the router into
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This message was authored by: cookiemonsteruk

Re: I need to book an engineer I don't have any where to plug in my router in my new house

Posted by a Superuser, not a Sky employee. Find out more

@Shellmcl 

 

Could you enter you full postal address below and copy and paste the notes below the table 

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Chrisee

Re: I need to book an engineer I don't have any where to plug in my router in my new house

Posted by a Superuser, not a Sky employee. Find out more

@Shellmcl before you moved in did you book a "Home Move" with Sky? If not you need to do that as soon as possible as it takes st least 2 weeks to move a broadband service can be longer if a new line us required as seems likely in your case.. See https://www.sky.com/moving-home 

 

If you did you can track your move from the same page

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: LisyFerri

Re: I need to book an engineer I don't have any where to plug in my router in my new house

I have fot the aame problem.

This message was authored by: cookiemonsteruk

Re: I need to book an engineer I don't have any where to plug in my router in my new house

Posted by a Superuser, not a Sky employee. Find out more

@LisyFerri 

 

What broadband package are you getting, when are you due to be activated?

 

Could you enter your full postal address in the link above and post the notes under the table

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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