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Discussion topic: No broadband Kelso

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This message was authored by Linda7469 This message was authored by: Linda7469

No broadband Kelso

No internet since this morning. I did the tests a number of times, unfortunately without a solution.

On the hub, the voice light remains red. This was not the case yesterday.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: No broadband Kelso

Posted by a Superuser, not a Sky employee. Find out more

@Linda7469  Does the broadband test tell you if there is a outage in the area or let you book an engineer.



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Linda7469
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This message was authored by Linda7469 This message was authored by: Linda7469

Re: No broadband Kelso

@HighlinderThanks for your reply! In the test it indicates that there are no problems in my region. Then the test indicates that the test is currently unavailable. The only thing I see on the hub itself, is that the voice light is red (all other lights are green)

This message was authored by Highlinder This message was authored by: Highlinder

Re: No broadband Kelso

Posted by a Superuser, not a Sky employee. Find out more

@Linda7469  Have you re-started the hub to see if this would clear the issue?



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Linda7469
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This message was authored by Linda7469 This message was authored by: Linda7469

Re: No broadband Kelso

@Highlinder I already restarted it this morning, but with no result. 

I now open your response and the internet works again!!! Your energy must have solved it 😉

This message was authored by Highlinder This message was authored by: Highlinder

Re: No broadband Kelso

Posted by a Superuser, not a Sky employee. Find out more

@Linda7469  Keep an eye on it and if it goes again the community is here to help.



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