0

Discussion topic: National Internet Outage?

Reply
This message was authored by denkoo123 This message was authored by: denkoo123

National Internet Outage?

Hello everyone,

 

Recently after internet maintenance at 2am on 8th May, I haven't had any internet since then. Power and Wifi has the green light meanwhile Voice and Internet's lights are off. I've tried everything meaning resetting the router and rebooting it, unplugging and plugging cables in and unfortunately no luck. I've raised the issue with Sky and an engineer from Openreach visited and said apparently there has been a national outage. I've checked my router statistics and it says that WAN port is down. Anyone else experiencing this? Also engineer said I have to wait for an update for now which is a bit annoying.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: National Internet Outage?

Posted by a Superuser, not a Sky employee. Find out more

@denkoo123 

If there had been a National outage the forum would have imploded with posts. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion