When I moved into this address there was no ONT power cable. I am currently using an alternative plug which works but not the correct one. Please can I be sent another
You will need to speak with Sky to arrange a new ONT cable to be sent.
I have escalated your post to Sky who should be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.
Look out for a blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.
You can find out more about this process in the link below.
.................................................................................................................... Sky Q 1TB UHD LG TV Sky Mobile Sky Max Full Fibre 500 broadband
