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Discussion topic: No Internet

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This message was authored by Payment+bill This message was authored by: Payment+bill

No Internet

Internet is not working
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This message was authored by caesarome This message was authored by: caesarome

Re: No Internet

Posted by a Superuser, not a Sky employee. Find out more

What lights are lit on your hub ?

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Payment+bill
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This message was authored by Payment+bill This message was authored by: Payment+bill

Internet have gone off again

No Internet again what's going on
This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet have gone off again

Posted by a Superuser, not a Sky employee. Find out more

@Payment+bill Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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Payment+bill
Topic Author
This message was authored by Payment+bill This message was authored by: Payment+bill

Internet

gone again been it like for a week naw what is happening
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Payment+bill 

Did you carry out the advice above? 

(Your 3 threads have been merged to provide some history to this). 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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