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Discussion topic: No Internet

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Avatar for Payment+bill
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This message was authored by: Payment+bill

Message posted on ‎31 May 2024 10:12 PM

No Internet

Internet is not working
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎01 Jun 2024 05:49 AM

Re: No Internet

Posted by a Superuser, not a Sky employee. Find out more

What lights are lit on your hub ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Payment+bill

Message posted on ‎01 Jun 2024 05:29 PM

Internet have gone off again

No Internet again what's going on
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Superuser
This message was authored by: Highlinder

Message posted on ‎01 Jun 2024 07:22 PM

Re: Internet have gone off again

Posted by a Superuser, not a Sky employee. Find out more

@Payment+bill Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Payment+bill

Message posted on ‎04 Jun 2024 02:16 PM

Internet

gone again been it like for a week naw what is happening
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Superuser
This message was authored by: Daniel0210

Message posted on ‎04 Jun 2024 02:31 PM - last edited: ‎04 Jun 2024 02:32 PM

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Payment+bill 

Did you carry out the advice above? 

(Your 3 threads have been merged to provide some history to this). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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