0

Discussion topic: No Internet

Reply
This message was authored by Payment+bill This message was authored by: Payment+bill

No Internet

Internet is not working
Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: No Internet

Posted by a Superuser, not a Sky employee. Find out more

What lights are lit on your hub ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Payment+bill
Topic Author
This message was authored by Payment+bill This message was authored by: Payment+bill

Internet have gone off again

No Internet again what's going on
This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet have gone off again

Posted by a Superuser, not a Sky employee. Find out more

@Payment+bill Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Payment+bill
Topic Author
This message was authored by Payment+bill This message was authored by: Payment+bill

Internet

gone again been it like for a week naw what is happening
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Payment+bill 

Did you carry out the advice above? 

(Your 3 threads have been merged to provide some history to this). 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion