Discussion topic: No Internet connection
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Message posted on 14 May 2024 06:38 PM
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No Internet connection
I have ran several tests which keep saying everything is fine when it's clearly not..I have a flashing amber light on the Internet indicator on the sky broadband hub and no connection to sky glass and no Internet connection to any devices. Can someone please help me with a contact number, this drop in connection has been happening for over 3 days
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All Replies
Message posted on 14 May 2024 06:43 PM
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Re: No Internet connection
Same here but it's been happening longer with mine, I can't get a straight answer from sky and i am regretting switching to them recently 😩
Message posted on 14 May 2024 06:47 PM
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Re: No Internet connection
@Memma0411 & @MARIEREILLY75 if the My Sky app connection test is not showing a known issue affecting your line you nedd to call Sky and report the fault. If your Sky Talk line is working dial 150 for a free call otherwise dial one of Sky's 03 numbers you can found by following the link from Contact us at the bottom of the web page or with a simple search - thhe forum software blocks phone numbers.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 10 Oct 2024 12:42 PM
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Re: No Internet connection
There are no contact numbers I can see, when you hit contact us just keeps loading the help topics again
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