0

Discussion topic: No Internet Manchester Area

Reply
This message was authored by ChrisWld This message was authored by: ChrisWld

No Internet Manchester Area

Our internet connection has been down for the last few hours in the Manchester area. The app shows that everything is connected and working fine but the actual router has three green lights and an amber light under the 'voice' of the router. 

Anybody else in the Manchester area having issues?

Reply

All Replies

This message was authored by Carla26 This message was authored by: Carla26

Re: No Internet Manchester Area

Same here but i have no dial tone on phone either ..do you have same issue

This message was authored by Cath_83 This message was authored by: Cath_83

Re: No Internet Manchester Area

Exactly the same here. I'm in North Manchester between Oldham and Rochdale.  So annoying!

This message was authored by Blight37 This message was authored by: Blight37

Re: No Internet Manchester Area

Down in the OL11 area, but the app says no faults.

This message was authored by Sian44 This message was authored by: Sian44

Re: No Internet Manchester Area

Same in OL13 area... the app says everything ok but TV says problem with Network connection... so frustrating!!

This message was authored by Kelly2212 This message was authored by: Kelly2212

Re: No Internet Manchester Area

Hi, did any of you get your Internet back? Mine was dropping out loads yesterday. Got up today and I have no Internet, tried all the in help and still nothing. Boundary park area of Oldham 

This message was authored by Jay135 This message was authored by: Jay135

Re: No Internet Manchester Area

Amber light on internet , no internet at home. WA13 near altrincham.

test says all working

This message was authored by rebeccatingay This message was authored by: rebeccatingay

Re: No Internet Manchester Area

Same in OL4, app says everythings fine but no internet

This message was authored by Kim2002 This message was authored by: Kim2002

Re: No Internet Manchester Area

Exact same here. We're near Burnley.

This message was authored by Chris8806 This message was authored by: Chris8806

Re: No Internet Manchester Area

We are in Saddleworth and having the same issue. I have reset all the equipment and now have no light on the broadband light on router. Is there a wider issue?

This message was authored by Joanne64 This message was authored by: Joanne64

Re: No Internet Manchester Area

No WiFi here. App showing no faults but having same issues as everyone else. Oldham (OL8)

This message was authored by Chris8806 This message was authored by: Chris8806

Re: No Internet Manchester Area

We are back working now.

This message was authored by RichardP20 This message was authored by: RichardP20

Re: No Internet Manchester Area

Same issue here in Royton (OL2). App says all is fine but we have the orange light on the router and no internet.
This message was authored by benb901 This message was authored by: benb901

Re: No Internet Manchester Area

Same here, reporting no issue on test but internet not working. Royton, Oldham

This message was authored by Chrisee This message was authored by: Chrisee

Re: No Internet Manchester Area

Posted by a Superuser, not a Sky employee. Find out more

Loss of connection between midnight and 5am is most likely down to the need to take kit down for maintenance and is routine. The online test shows the last regular test result when you first view the screen but if you click to run it again it will tell you what you already know that the connection is down. Sometimes it might tell you this is due to planned work but as most overnight outages are quite localised Openreach dont always tell the telcos about that type of planned work.

 

@RichardP20 that your connection is still down at 6.30am inplies a fault so if the hub doesnt reconnect after a reboot which you can do by disconnecting the power for 10 seconds and the test doesnt tell you is due to a known issue call Sky when their lines start to open from 7am and report it.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion