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Discussion topic: New streaming box as first not working and lost my Wi-Fi card with details on . Wi-Fi working but d

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This message was authored by: ElaineBovill

Message posted on ‎12 Apr 2025 07:33 PM

New streaming box as first not working and lost my Wi-Fi card with details on . Wi-Fi working but d

I have lost card with my Wi-Fi password . I don't need it. Now is there anyway I can find it on my tv setting 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎12 Apr 2025 07:38 PM

Re: New streaming box as first not working and lost my Wi-Fi card with details on . Wi-Fi working b

Posted by a Superuser, not a Sky employee. Find out more

@ElaineBovill  The wifi password is printed on the back of the hub or underneath depending on which Sky Broadband hub you have.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎12 Apr 2025 08:13 PM

Re: New streaming box as first not working and lost my Wi-Fi card with details on . Wi-Fi working b

Posted by a Superuser, not a Sky employee. Find out more
@ElaineBovill wrote:

Now is there anyway I can find it on my tv setting 

No, you typically cannot retrieve a WiFi password from a connected device.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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