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Discussion topic: No TV

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This message was authored by: JoJo_80

No TV

I'm so sick of Sky. I have only been with them for a few weeks and I have had enough. I'm meant to be full fibre but found out yesterday I'm not. My TV rarely works. Internet is shocking. I have a teenager who needs Internet for school work and a child who often relies on the TV due to her needs. I can't even come out of my contract, unsure why as the service isn't working. For nearly 2 weeks now the TV hasn't come on, just a blue screen and an apology stating technical issues. Please help, really don't know what to do. Many thanks.
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This message was authored by: peter-marlow+1966

Re: No TV

Posted by a Superuser, not a Sky employee. Find out more

I would  ring sky and talk  to them  about this right away 

P c marlow
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This message was authored by: JoJo_80

Re: No TV

Currently trying to get through. I spoke with them yesterday. Said it would be on in 10 mins but nothing.
This message was authored by: peter-marlow+1966

Re: No TV

Posted by a Superuser, not a Sky employee. Find out more

Do you have a grey box anywhere outside the house  and do you have  a ont box that the hub is connected to? Did you  have an engineer  come and install  them ? Might  have been  a BT open reach engineer 

P c marlow
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