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Discussion topic: New join to Sky

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This message was authored by Glalli This message was authored by: Glalli

New join to Sky

Hi, I confirmed my order for swithing to Sky Broadband a week ago. The activation date will be 28 March. As advised by an email from Sky, I downloaded 'My Sky app' to track my order and manage my account. However, I find nothing from the app with 'My details', 'My messages', 'My Documents', 'My Contracts', etc.

 

I would llike to know when willl I receive a router/hub and what I have to do next? May I have your advice please?

 

Thanks.    

 

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: New join to Sky

Posted by a Superuser, not a Sky employee. Find out more

@Glalli 

Your account wont show anything until you have linked it to your account number which should have been included in the initial email. 

 

Your router will arrive only a few days before activation, it is delivered by RM.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Glalli
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This message was authored by Glalli This message was authored by: Glalli

Re: New join to Sky

I  will wait for a few more days. Thanks for your sharing. 

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