0

Discussion topic: New hub

Reply
Avatar for MrsCR
Level 1 icon
What's this?
This message was authored by: MrsCR

Message posted on ‎14 Feb 2025 06:34 PM

New hub

Do I connect my new hub straight away or wait until December 2025? 

Report post
Post 1 of 7
468 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎14 Feb 2025 06:39 PM

Re: New hub

Posted by a Superuser, not a Sky employee. Find out more

@MrsCR 

If this is as a result of you receiving an email about your old hub needing replacing connect the new one straight away. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 7
459 Views
Reply
Avatar for MrsCR
Level 1 icon
What's this?
Topic Author
This message was authored by: MrsCR

Message posted on ‎15 Feb 2025 11:32 AM

Re: New hub

I have already received new hub from sky 

Report post
Post 3 of 7
428 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎15 Feb 2025 11:34 AM

Re: New hub

Posted by a Superuser, not a Sky employee. Find out more

@MrsCR 

Yes so connect it straight away. No need to wait until December. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 4 of 7
423 Views
0 Likes
Reply
Avatar for MrsCR
Level 1 icon
What's this?
Topic Author
This message was authored by: MrsCR

Message posted on ‎15 Feb 2025 11:41 AM

Re: New hub

I am 81, so is it easy to connect?

Report post
Post 5 of 7
420 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎15 Feb 2025 12:29 PM

Re: New hub

Posted by a Superuser, not a Sky employee. Find out more

@MrsCR 

Ask a family member, friend or neighbour to help if necessary. You can plug it in and you'll need to set up any wireless devices again using the network name and the password which should be on the card that came with the hub. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 6 of 7
405 Views
0 Likes
Reply
Avatar for MrsCR
Level 1 icon
What's this?
Topic Author
This message was authored by: MrsCR

Message posted on ‎15 Feb 2025 12:32 PM

Re: New hub

Thank you 

Report post
Post 7 of 7
401 Views
0 Likes
Reply
Reply