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Discussion topic: Having problems connecting my printer to the my Sky Max router so can not print using Wi-Fi connecti

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This message was authored by: HP800

Having problems connecting my printer to the my Sky Max router so can not print using Wi-Fi connecti

Trying to connect my hp Deskjet 3050 printer using WPS button but it will not connect 

 

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This message was authored by: TimmyBGood

Re: Having problems connecting my printer to the my Sky Max router so can not print using Wi-Fi conn

Posted by a Superuser, not a Sky employee. Find out more

@HP800 

 

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: HP800

Re: Having problems connecting my printer to the my Sky Max router so can not print using Wi-Fi conn

Hi I tried  with changing the wireless security level from WPA3 to WPA2-PSK and it still would not allow the printer's WiFi connevtion to be established /make?

This message was authored by: TheJessiePinkman

Re: Having problems connecting my printer to the my Sky Max router so can not print using Wi-Fi conn

I've done this. And my printer connected, but when I went back to the more secure setting it would not connect. Does this mean to use my printer I would have to have the riskier setting?

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