New Wifi connection. It keeps dropping out

[Mary91]

New connection keeps dropping  out. 
how do you actually speak to someone at Sky? 
Sky was onpy activated this morning. It must be possible to speak to someone

[Greenfingers001]

Hi there @Mary91 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Mary91 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Mary91]

Yes still need help

[Mary91]

I had an engineer come this morning to fix the internet but it is still intermittant

[Daniel0210]

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@Mary91 wrote:

I had an engineer come this morning to fix the internet but it is still intermittant

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@Mary91 

Sounds like you need to contact Sky again so they can raise another job to Openreach. How did you report it last time?