22 Apr 2024 04:30 PM
New connection keeps dropping out.
how do you actually speak to someone at Sky?
Sky was onpy activated this morning. It must be possible to speak to someone
23 Apr 2024 09:02 AM
Posted by a Sky employeeHi there @Mary91 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
25 Apr 2024 09:17 AM
Posted by a Sky employeeWe are still looking to help you @Mary91 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
28 Apr 2024 07:16 AM
Yes still need help
01 May 2024 04:14 PM
I had an engineer come this morning to fix the internet but it is still intermittant
01 May 2024 04:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mary91 wrote:
I had an engineer come this morning to fix the internet but it is still intermittant
Sounds like you need to contact Sky again so they can raise another job to Openreach. How did you report it last time?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion