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Discussion topic: New SKY modem causing Network drive issues

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This message was authored by Ste+CNH320 This message was authored by: Ste+CNH320

New SKY modem causing Network drive issues

I Changed broadband supplier to sky after many years with another supplier, However since installing the new SRT213 router I cannot connect to my NAS Drive correctly. My NAS drive is a WD Mycloud 2TB device and is plugged into the router on one of the four ethernet ports, as is my desktop.  My Smart TV is also connected to the network via a cable rather than Wifi. I store music and videos on the NAS drive and can watch them without issue on my TV, however I cannot add or remove files via my desktop to the NAS drive. The desktop sees the NAS drive as a network device but wont allow me to add or remove files. This has only happened since changing over to the new SKY router. Port forwarding seems to be a common issue on these pages, but I dont know if its my issue, or how to set it up.

Any advice would be very much appreciated.

 

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