I switched from BT because they were going to take 2-3 weeks to activate my boardband in my new flat which didn't need an engineer visit. Sky offered to have in on in 12 to 14 days which would have been the 7th(today) or up to the 9th (the day I go back to work from home). I got a text saying that the line will go line on the 7th. On the 27th of September I got another text saying it won't be active till the 11th.
I called up that day and was told it is an error and should be the 7th and that I will receive a text with the update time. I've now finished my move, it is the 7th and I still have no text. I called up the support line and they said it if for certain going to be the 11th and it can't be changed even if it is a remote activation. They gave me another number to call to ask to switch and when I follow and of the enter keypad instructions of that number nothing happens and it hangs up on me.
I work from home on the 9th and I need the service I switched for on the day they I was told it would be activated on.
Is there any number I can call that works or anyone I can talk to?
