Network connection

[Cushion328]

Went on to Sky full fibre yesterday and since then have had no network connection. Tried resetting bu holding down WPS button tries to connect then fails.

[Tom-W19]

Hi @Cushion328 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Cushion328 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks