Discussion topic: Need to reschedule appointment
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Message posted on 26 Feb 2025 01:27 PM - last edited: 26 Feb 2025 02:59 PM by Kelsingra
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Need to reschedule appointment
Due ro the propertybeing council property we have to fill out an alterations form which has been submitted today.
Unfortunately the app for tomorrow wl need to be resheduled and rebooked.
Apologies for any i nconvenience caused but a further installation date will have to be rearranged.
Moderator note: Changed title to reflect topic more.
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All Replies
Message posted on 26 Feb 2025 01:29 PM
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Re: Fitting of sky stream at new priperty following a hoysd move.
@Beverleywilkes You aren't talking to sky by posting here you will need to call to cancel and rearrange
Your not talking directly with Sky this is a customer helps customer forum only with no account access
Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk
If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number
https://www.sky.com/help/home#M1014
or if you have sky mobile/talk call 150 Calls to Sky Customer Services from your Sky Talk landline phone or a Sky mobile are free
The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
Message posted on 26 Feb 2025 01:49 PM
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Re: Fitting of sky stream at new priperty following a hoysd move.
@Beverleywilkes I presume your waiting for broadband to be installed as Sky STream does not have na installation service.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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