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Discussion topic: My wifi is keep on dropping from 150 to 2 mbps engineer has been here twice and nothing has changed

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This message was authored by Hughesey01 This message was authored by: Hughesey01

My wifi is keep on dropping from 150 to 2 mbps engineer has been here twice and nothing has changed

My wifi has been awfull for the last 3-4 weeks we have had the engineers come out twice and it seems to fix it for a short while before going back to awful wifi speeds again we have had a new router that seemed to fix it for about 3-4 days but has now gone back to 2-3 mbps is there anything we can do or say to sky for them to sort this out please 

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This message was authored by Addie15 This message was authored by: Addie15

Re: My wifi is keep on dropping from 150 to 2 mbps engineer has been here twice and nothing has c...

Posted by a Sky employee

Hi there, Hughesey1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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