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Discussion topic: My order

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This message was authored by: Afolabi1

My order

I am wating  for my order I haven't gotten any tracking number from royal mail . However I was told that my broadband starts to work from the 9th Sep I'm still yet to receive it. 

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This message was authored by: GD1

Re: My order

Posted by a Superuser, not a Sky employee. Find out more

@Afolabi1  What does your order tracking page tell you? https://www.sky.com/ordertracking

 

As we are customer we can't tell you anything about your order.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: My order

Posted by a Superuser, not a Sky employee. Find out more

@Afolabi1 

Hubs are normally dispatched via Royal Mail to arrive a few days prior to the activation date.

 

Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. The card through the letterbox will tell you where it was left and the tracking should show some information on it too.


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