Discussion topic: No Openreach Box
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Message posted on 06 Sep 2025 11:50 AM
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No Openreach Box
I've just received my sky broadband box and have gone to plug it in. Unlike my previous property, there is no small white openreach box to plug in my Ethernet cable. In fact, I can't even find any wires that would suggest that fibre has been installed here. I've tried finding a contact number for Sky, and have had no luck. Also, I've tried open reach, but they won't talk to me either. How do I report this?
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All Replies
Message posted on 06 Sep 2025 12:08 PM
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Re: No Openreach Box
@Ben7013 You can't speak to Openreach as you are not their customer Sky are.
Please add your house number and postcode to this link https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome post the result blanking out any address/cabinet data.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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