Discussion topic: My order
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Message posted on 06 Sep 2025 11:32 AM
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My order
I am wating for my order I haven't gotten any tracking number from royal mail . However I was told that my broadband starts to work from the 9th Sep I'm still yet to receive it.
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Message posted on 06 Sep 2025 11:37 AM
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Re: My order
@Afolabi1 What does your order tracking page tell you? https://www.sky.com/ordertracking
As we are customer we can't tell you anything about your order.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Sep 2025 11:38 AM
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Re: My order
Hubs are normally dispatched via Royal Mail to arrive a few days prior to the activation date.
Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. The card through the letterbox will tell you where it was left and the tracking should show some information on it too.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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