My internet only came with two cables

[Birayasmin1]

hello the Broad band and the cables came but only two cables came not the one with the cable with the purple end

[mormegil]

What type of broadband did you order? if it was fttp then you wouldn't get the purple ended cable

[GD1]

@Birayasmin1  Have you followed the guides here?  https://www.sky.com/help/home/broadband/sky-broadband-equipment/sky-hub/setting-up-my-sky-hub/articl...