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Discussion topic: My internet keeps dropping

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This message was authored by SssDddSss This message was authored by: SssDddSss

My internet keeps dropping

Hi-  My intenet and wifi keep dropping out.  It has been happening for the past 24 hours and really frustrating.  I keep trying to call SKY but I live in a mobile signal dead zone so rely on WiFi calling and the wifi keeps dropping while I'm on hold.

 

When I do have Wifi I am cheking the service status checker and it is saying all is okay.  

 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: My internet keeps dropping

Posted by a Sky employee

Hi @SssDddSss 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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