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Discussion topic: My internet isn’t working

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This message was authored by: John182

Message posted on ‎23 Dec 2023 08:34 PM

My internet isn’t working

I have tried everything my internet isn't working. Please assist

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎23 Dec 2023 08:40 PM

Re: My internet isn’t working

Posted by a Superuser, not a Sky employee. Find out more

@John182 

 

You'll need to log a fault with Sky, but unfortunately, given we're now heading into Christmas Eve, unless it's an area outage you're not going to get Openreach attendance until Wednesday 27th at the earliest.  You might want to consider trying to source a cellular data hotspot and SIM tomorrow.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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