Discussion topic: My internet is down in chesterfield
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Message posted on 18 Dec 2024 01:13 PM
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Re: My internet is down in chesterfield
Our internet came back at 12:36 and has since been down again between 13:07 and 13:11.
At least the Sky service checker acknowledges there is an outage in our area this time.
Message posted on 18 Dec 2024 02:15 PM
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Re: My internet is down in chesterfield
Same for me.
Message posted on 18 Dec 2024 03:41 PM
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Re: My internet is down in chesterfield
Mine is back but there's lots of fluctuation in speed. This is causing SkyStream to keep stopping and starting.
Message posted on 18 Dec 2024 03:46 PM
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Re: My internet is down in chesterfield
I have automation to run internet connectivity checksevery 10 seconds and they are detecting small outages every few minutes which is enough to stop stuff like streaming that relies on a fast stable internet connection from working properly.
I rang Sky and they confirmed BT/Openreach were aware but didn't know what the problem was yet. It looks very similar to the capacity issues they had in the Chesterfield exchange back in October.
Message posted on 18 Dec 2024 04:17 PM
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Re: My internet is down in chesterfield
Sky service checker is down 😄
Message posted on 19 Dec 2024 12:13 AM
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Re: My internet is down in chesterfield
Just gone down now 12:09am 19th in brim
Hard to watch owt with sky stream
Message posted on 19 Dec 2024 12:40 AM
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Re: My internet is down in chesterfield
Same for me. I was watching Die Hard 2 on SkyStream. Back for me at the same time as you.
Message posted on 19 Dec 2024 09:45 AM
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Re: My internet is down in chesterfield
Mine went off 3 times over night and this included an IP address change. There servers are really struggling. Let's hope they get it stable by Christmas week.
Message posted on 20 Jan 2025 06:25 PM
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Re: My internet is down in chesterfield
More outages in Chesterfield again today, 10:07 to 10:08 and again between 18:17 and 18:23.
Message posted on 20 Jan 2025 06:34 PM
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Re: My internet is down in chesterfield
My Internet went off approx 18.20 in Newbold.
Rebooted twice
Nothing on "Test my broadband" page on Sky, it says everything is OK.
Nothing on Down detector
Message posted on 20 Jan 2025 07:07 PM
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Re: My internet is down in chesterfield
Mine also went off this evening twice. I'm with TalkTalk so it's an Openreach issue again.
Message posted on 20 Jan 2025 08:54 PM
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Broadband issues in Chesterfield
Hi,
Our internet has been down since around 6pm today. We live in Wingerworth, Chesterfield, and there seems to be an outage in the general area. Does anyone have any information about this please? Thanks, James
Message posted on 20 Jan 2025 09:27 PM
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Re: Broadband issues in Chesterfield
I'm in Somersall. My Sky broadband is down too. Can't find a number to call.
Message posted on 20 Jan 2025 09:36 PM
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Re: My internet is down in chesterfield
Same for me in Newbold again, WiFi unavailable for the last hour 😞
Message posted on 20 Jan 2025 09:53 PM
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Re: My internet is down in chesterfield
Do you mean WiFi or internet. I ask because it is internal to your property issue if it is WiFi. You may be able to fix it if it is just WiFi. Else we are dependent on BT. It's okay rolling out fibre to the property (fttp) but not if the infrastructure isr there to handle it.
BT need to pause more fibre installations until they can fix the backend to handle he load.
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