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Discussion topic: Wifi extender loosing connection to the Hub

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This message was authored by RogersA This message was authored by: RogersA

Wifi extender loosing connection to the Hub

I have a Sky Max Hub and two WiFi extenders.  One of the extenders has recently been dropping a signal, and although the app stated it's online and connected, any device in the facility will not connect to it. Therefore, I'm not getting wall-to-wall Wifi.  Is there any way to either hard rest the booster or get it working again as intended?

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Wifi extender loosing connection to the Hub

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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