Discussion topic: My internet has been unstable since Friday 24th of July.
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Message posted on 28 Jul 2024 11:20 AM
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My internet has been unstable since Friday 24th of July.
My internet has been unstable since 24th of July. The wifi keep going off and on, on all devices and even affect my work meetings because I was working from home. Several times I have been logged our of my system because internet connection. We have checked on your website if there are issues in our area, device etc it say its fine but we still have the issue up the time I am sending this message. Please we need a permanent solution to this on and off issues with our broadband/wifi connection.
Regards,
Sam
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Message posted on 28 Jul 2024 11:25 AM
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Re: My internet has been unstable since Friday 24th of July.
@Olusanyats You're not talking to Sky, no one here knows who you are or your account details.
Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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