My connection to broadband keeps dropping,,done all the steps advised but still no good. This has be

[Maize]

My broadband keeps dropping, gone through all the steps advised but still doing g the same. Its been over 3 weeks now and it's very annoying. 

[Chrisee]

@Maize what have Sky told you when you call them? Can you post your hubs connection stats when it is connected as they help tell us what is wrong see Find your Sky Broadband router statistics

[Maize]

Hi chrisee,

• Below are the stats setting we talked about this morning

   

[Maize]

Hi chrisee,

Below are my stats you require from our chat this morning.

@Maize wrote:

My broadband keeps dropping, gone through all the steps advised but still doing g the same. Its been over 3 weeks now and it's very annoying. 



Hi chrisee,

Below are the stats you require

 

 hi 



 

[GD1]

@Maize  Toise are not your router stats please follow the full steps to the end here  https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#