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Discussion topic: Slow wifi

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This message was authored by Roy1982 This message was authored by: Roy1982

Slow wifi

Since upgrading my skyQ to UHD my Wi-Fi is terrible. It works fine for TV service but connecting devices such as phones just won't load anything at all. I have my broadband stats, unfortunately it means nothing to me if someone has any advice I would appreciate it 

thank you 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@Roy1982  Notice that you have not re-bboted your router for the past 44 days. But can see that you had a drop in your connection 25 days ago, was this when you started to have issues?



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Roy1982
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This message was authored by Roy1982 This message was authored by: Roy1982

Re: Slow wifi

Yes it probably is about that time.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@Roy1982  You could try re-booting the router to see if this helps with the issue. Just monitor the situation to see if it is still the same.



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Roy1982
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This message was authored by Roy1982 This message was authored by: Roy1982

Re: Slow wifi

@Highlinder what would you recommend please?

This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@Roy1982The router needs a re-boot to see if that does sort out your connection problems.



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