My broadband is "restarting" every 15-30 min

[Dragomir7]

I noticed it just on evenings, when I come home try to play some online videogames and the broadband randomly resetting - the "internet" and "voice" lights starting flashing and after 1-2 min it working again, but this is annoying

How to deal with it?

[Highlinder]

@Dragomir7  The question you should be asking yourself is it happening at the same time every night?

[Dragomir7]

mostly yes, it happens in about the same time frame

[Highlinder]

@Dragomir7  Does your internet connection come via the master socket on the wall and not via fibre?

[Dragomir7]

It's a socket on the wall, openreach

[Highlinder]

@Dragomir7 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Dragomir7]

[Dragomir7]

it is just happen again 2 minutes ago, this is 4th time today since 5pm

[Highlinder]

@Dragomir7  Yeah I did see that it was 4 minutes after you posted that it happened again. But also noticed that your router has been up for 1577 hours or 65 days. Might want to give it a reboot and with the drops do you also try running the broadband test when these drops happen?

[Dragomir7]

I will try it next time when it will happen, never tried it before

[Highlinder]

@Dragomir7  Let us know if it keeps happening and note the times it starts to see if there is a pattern. See if the router reboot helps also.

[Dragomir7]

Ok I will try!

Thank you for now!