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Discussion topic: My WiFi keeps on dropping off

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aaron+moore
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My WiFi keeps on dropping off

‎12 Oct 2024 08:24 PM

My WiFi keeps on turning off.  The middle light keeps on going. Yellow.  Experienced over the last couple if hours but broadband checker showing all us ok 10 min ago 

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Chrisee
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Re: My WiFi keeps on dropping off

‎13 Oct 2024 08:16 AM

Posted by a Superuser, not a Sky employee. Find out more

@aaron+moore the intial checker result is from an earlier test you need to click through to get thectestvrun again. If it continues and the app doesnt offer to book an engineer give Sky a call butvwhether they can getvOpenreach to accept a fault report will depend on the severity of the issue as thecsystem should sort itself using the automatic systems in a few days.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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